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12/10/99West Coast LifeSan Francisco, CA
  

Client Services Associate

West Coast Life has an opportunity for a Client Services Associate reporting to the Manager of Universal Life and Annuities Administration.
Job Description: Answers a wide variety of customer questions by telephone and letter on Universal Life and Annuity contracts. It involves heavy phone work communicating policy information to our policyholders and agents and may occasionally require the handling of irate or demanding callers. In this position the individual will process policy changes, loans, surrenders, additions and/or deletions, and modifications to contracts via on-line transactions. Most of these changes involve manual calculations or coded input and are the most complex or exceptional changes processed in the department. Other responsibilities include summarizing cash flows to give payment, withdrawal and loan histories: calculating premiums needed to support in-force coverage, either manually, or by using LifeComm or a personal computer proposal system; reconciliation of Check-O-Matic and Suspense account balances. The position requires knowledge of the various policy contracts and product specifications, as well as operation of our LifeComm system. Other duties will include preparing paperwork to back-up various transactions and covering for other team members in their absence.

Knowledge and Skills Required:
1. Two years of college or equivalent work experience, particularly in a Customer Service environment.
2. Excellent interpersonal, written and verbal communication skills. You must enjoy working with customers on the phone.
3. Basic typing and some accounting skills are helpful.
4. LOMA 1 and 2 (insurance industry exams) may be taken during the training period.

Job Conditions: This position requires an individual who has strong communication skills and can present a professional image when dealing with our field agents (and demanding people) on the phone. Requires the ability to function under pressure and deal with a continually changing workflow. The individual in this position must be a self-starter who enjoys dealing with people and has the interpersonal skills to function in a team environment. The individual must be articulate, organized, efficient and able to perform the job with a sense of urgency. Furthermore, must be able to make unsupervised decisions. Occasional overtime may be required.

If you are interested in this position, please send your resume and salary requirements to:
West Coast Life Insurance
Attn: Human Resources-IF
PO Box 193892
San Francisco, CA 94119

Fax: Kirsha Torres-IF at 415-433-1244
E-mail:
[email protected]

12/2/99Natlis Capital, LLCFt. Lauderdale, FL
  

Manager, Client Services

Natlis Capital LLC, a national life insurance settlement provider, integrates the highest levels of quality, value and service. Our mission is to be distinguished as the industry leader. In return, our employees are rewarded for their excellent service and teamwork. We are looking for a professional individual that wants to challenge their potential and join our innovative team.

The Manager, Client Services position will manage the department staff and all processing functions for policy acquisitions. We are seeking someone to mentor and reward the team for jobs well done. Must have 5 to 8 years experience in a management capacity in a high-quality customer service environment; life insurance customer service experience desired. Must be able to multi-task and have excellent problem solving and written/verbal communication skills. College degree preferred.

In return for your commitment to excellence, we offer a competitive salary and great benefits. Please send cover letter and resume to:
Natlis Capital LLC
Attn: Human Resources-IF
100 W. Cypress Creek Road, Suite 645
Ft. Lauderdale, FL 33309

Fax: 954-229-9952
Email:
[email protected]
EEO. Employment contingent on background check and drug test.

10/29/99 Highland ConcordChicago, IL
  

Employee Benefits Sales & Service

Expanding Benefits organization has need of several local marketing and service specialists for their Downtown Chicago office. The Account Executives must have a college degree and at least 2 years of small group (under 50) sales experience together with a strong work ethic. The service positions require at least two years of customer service with a group insurance insurer. Initial interviewing will take place during the week of November 1st.

Please call (847) 266-1100 to discuss, or send resume to:
Highland Concord
600 Central Ave. Suite 375
Highland Park, IL 60035

Fax: (847) 266-1103
Email:
[email protected]

10/21/99Bankers Life and Casualty Co.Chicago, IL
  

Life Correspondents

As a Life Correspondent you'll primarily service inquiries received from our policyholders and agents regarding life insurance and annuity policies. This requires regular telephone and written communications with our customers. Heavy use of a computer termainal is also involved.

Successful candidates will have sound spelling, punctuation and grammar skills along with solid verbal communication skills. Strong analytical skills, proven ability to exercise good judgement, and basic figure aptitude are also required. Candidates must have initiative to advance through a significant training period. Industry education and/or understanding of life products preferred along with a customer service background and PC/CRT experience.

Chartered nearly 125 years ago, Bankers Life and Casualty Company is one of the largest and most respected insurance companies in the industry and is a leader in the development and marketing of solid, innovative insurance products. Bankers' parent company is Conseco, Inc. (NYSE:CNC), a financial services organization headquartered in Carmel, Indiana. Through its subsidiaries Conseco has grown to become one of the nation's leading providers of supplemental health insurance, retirement annuities, and life insurance.

We offer a convenient Downtown location, an excellent starting salary and a full array of benefits. Come grow with us today. Send your resume with salary history and requirements to:
Marc Sato
Employment & Recruiting-IF
Bankers Life and Casualty Company
A Conseco Company
222 Merchandise Mart Plaza
Chicago, IL 60654-2001

Fax: (312) 396-5969
E-mail:
[email protected]

10/13/99Standard Insurance Co.Washington, DC
  

Administrative Assistant

Leading insurance company seeks a team player with a minimum of 3 years of business experience, excellent communication skills who is professional, customer focused on the phone, likes a fast-paced environment with lots of variety; has proficient PC skills; is organized, flexible and able to prioritize own workload to met deadlines and changing needs of a dynamic atmosphere. Please include salary requirements. Full Benefits.

Please mail, fax or email resumes to:
Standard Insurance Company
Washington, DC Group Office
Attn: Mr. Holland-IF
4200 Parliament Place, Suite 550
Lanham, MD 20706

Fax: 301-459-9322
Email address:
[email protected]
No phone calls or walk-ins please
AA/EOE

9/28/99Harvard Pilgrim Health CareBoston & Quincy, MA
  

Claims Examiners/Processors/CSR's

Harvard Pilgrim Health Care, making life better is our life's work. As New England's largest managed care organization, and a renowned health care leader, we're serious about our life's work: improving life for our members and our professionals. To provide the highest quality service, we welcome diversity at all levels, and encourage employees to voice their ideas. Work to make life better with the company that works for you: Harvard Pilgrim Health Care.

Harvard Pilgrim Health Care has several positions open in the Claims Department in Boston and Quincy, Massachusetts. We are looking for candidates with the following qualifications:
* Experience in healthcare Customer Service
* Automated claims processing experience as well as CPT4 HCPCS and ICD9 diagnosis coding
* Working knowledge of medical terminology and typing skills of 35 wpm
* Experience handling the adjudication of Member claims

Please forward resumes to:
Harvard Pilgrim Health Care
Attn: K. Kuta (insfile/clms)
10 Brookline Place West
Brookline, MA 02445

Fax: (617) 730-4692
E-Mail: [email protected]

9/17/99Standard Insurance Co.SF Bay Area, CA
  

Field Service Representative

Standard Insurance Company, known for its experience, expertise and excellence in Group Life and Disability insurance, is looking for a Field Service Representative for the Bay Area.

This is not a sales position. You're the post-sales company liaison who facilitates customer satisfaction. You support business growth and client retention by establishing long-term relationships with clients.

Your background must include 2+ years related experience and competency with PC Office 97/related programs. You must have reliable transportation. Join the company rated ``excellent" by A.M. Best and the company Moody's says has ``good financial security."

Send resume to:
Standard Insurance Company
San Francisco Group Office
Attn: Judith Alemania
1600 Riviera, Suite 835
Walnut Creek, CA 94596

Fax: 925-947-0728
E-mail:
[email protected]
No phone calls or walk-ins please.
AA/EOE

9/15/99Brokers' Risk Placement Service, Inc.Chicago, IL
  

Telemarketer

Brokers' Risk Placement Services, Inc., a growing MGU and reinsurance intermediary, is seeking to complement our new intiatives with a talented professional in the following capacitiy:

Telemarketer

This entry level opportunity in marketing will involve telemarketing, developing new business, targeting leads/prospects, gathering and analyzing data, and maintaining and updating relationship database. Excellent opportunity for growth and additional responsibilities in marketing and/or underwriting. Requirements include BA/BS, Assoc. degree or equivalent experience; excellent written and verbal communication skills; familiarity with windows-based computer applications; excellent organizational skills.

We offer a competitive salary and full benefits. For consideration, send resume and salary history to:

Brokers' Risk Placement Service, Inc.
Attention: Human Resources-IF
525 West Monroe Street
Suite 2400
Chicago, IL 60661

Fax: (312) 906-8116

9/13/99Trustmark Insurance CompanyLake Forest, IL
  

Customer Service Supervisor

Trustmark, a renowned provider of insurance products, has an immediate opportunity for a motivated team leader to oversee the operation of our customer service team.

As supervisor of this team, your responsibilities include directing workflow, production and quality management. This is to be accomplished by identifying areas for improvement and recommending resolutions, coaching employees for professional development, and interacting and corresponding with customers.

Our ideal candidate will possess a minimum of 2 years of policy service administration experience in a supervisory capacity (preferably in individual health insurance). Also required are excellent organizational and customer service skills. A Bachelor's degree is preferred.

We offer a competitive salary and outstanding benefits, including a 4 1/2 day work week, free medical/dental/life insurance and more! Please forward your resume to:
Trustmark Insurance Company
Human Resources-IF
400 Field Drive
Lake Forest, IL 60045
Fax: (847) 615-3816

Equal Opportunity Employer/Nonsmoking Environment

8/22/99The General Auto Insurance ServicesMission Viejo, CA
  

Customer Service Representatives

Permanent General Assurance Corporation is a wholly-owned subsidiary of Ingram Industries. "The General," its California Retail Division is seeking customer service representatives to assist customers by phone and process policy change requests. 1-2 years personal lines insurance and customer service experience required.

We offer competitive pay with excellent benefits to include healthcare, 401(k), paid holidays/vacation days and a pleasant work environment. Send or fax a resume with salary history to:

The General Auto Insurance Services-IF
26300 La Alameda
Suite 350
Mission Viejo, CA 92691

Fax: (949) 348-8785
EOE M/F/D/V

Substance Abuse Testing

8/21/99AMA Insurance Agency, Inc.Chicago, IL
  

Customer Service Representative

A wholly-owned for-profit subsidiary of the American Medical Association, the AMA Insurance Agency, Inc. markets primarily individual life and health insurance products to physicians nationwide. We currently have an opportunity for a Customer Service Representative.

POSITION BRIEF: Responds to customer calls and written correspondence for all direct response insurance plans.

REQUIREMENTS:
* 2-3 years experience in a high-volume customer service phone unit, preferably within the group and/or individual life and health insurance industry.
* Telephone sales or cross-selling experience strongly preferred.
* Excellent telephone skills, including proper telephone techniques, etiquette and grammar.
* 1-year experience writing effective original correspondence, including correct use of punctuation and grammar.
* Excellent problem solving and analytical skills.
* Excellent organization skills.

Please mail your resume with Salary History to:
Meredith L. Onion
Director, HR-IF
AMA Subsidiaries
Position #10678
200 N. LaSalle, Ste. 500
Chicago, IL Il 60601

Fax: (312) 419-5096

8/17/99Bankers Life and Casualty Co.Chicago, IL
  

Conservation Specialist

Conseco's downtown Chicago subsidiary, Bankers Life and Casualty Company, seeks an insurance professional to join its policyholder conservation staff. As specialist you'll work with all materials relating to policyholder communication, corporate billing, and business conservation programs. You'll be challenged to maintain positive consumer perceptions while administering programs cost-effectively and in compliance with industry regulations.

Successful candidates will have complete knowledge and understanding of health product lines including Medicare Supplement and Long Term Care. Effective communication skills, with the ability to write materials for the senior market in a positive manner, are also required. Computer proficiency and proven ability to work independently in a time sensitive environment are a must. Insurance education course work is preferred.

Chartered nearly 125 years ago, Bankers Life and Casualty Company is one of the largest and most respected insurance compoanies in the industry and is a leader in the development and marketing of solid, innovative insurance products. Bankers' parent company is Conseco, Inc. (NYSE:CNC), a financial services organization headquartered in Carmel, Indiana. Through its subsidiaries Conseco has grown to become one of the nation's leading providers of supplemental health insurance, retirement annuities, and life insurance.

Please send resume with salary history and requirements to:
Kathi Slomka
Employment & Recruiting-IF
Bankers Life and Casualty Company
222 Merchandise Mart Plaza
Chicago, IL 60654-2001

Fax: (312) 396-5969
E-mail:
[email protected]

8/6/99Westfield Services, Inc.Columbus, OH
  

Customer Service Representatives

Westfield Services, Inc., a third party administrator to the insurance industry with headquarters in Columbus, Ohio has an immediate opening for Customer Service Representatives in their Agency Connected Solutions business unit.

The position requires excellent customer service, communication and problem solving skills. Qualified applicants must possess strong telephone and computer skills. The ability to accurately complete multi-task transactions in a fast paced environment is a must. At least one year of personal and/or commercial insurance agency experience is required as is a High School diploma or GED. A property and casualty agency license would be a plus.

Westfield Services offers a full benefits package, including flexible work hours in a business casual environment plus a competitive salary and profit sharing. Qualified candidates should submit a resume and salary requirements to:

Barbara A. Tobias
Human Resource Manager
P.O. Box 5001
Westfield Center, OH 44251-5001

E-mail: [email protected]
Westfield Services, Inc. is an equal opportunity employer (M,F,D,V).

8/3/99The Wood Insurance GroupPhoenix, AZ
  

Stop Loss/HMO Reinsurance CSR

Busy Arizona brokerage firm seeks an experienced stop loss/reinsurance CSR. Position includes direct carrier and client contact. Ideal candidate will have 3-5 years experience in Stop Loss/Reinsurance for provider and HMO markets. Opportunity to learn and work with D&O, E&O, and Medical Professional Liability.

College degree preferred. Must possess excellent communication (verbal, written, and interpersonal), organization (managing tasks and multiple deadlines), and computer (MS Word & Excel) skills. Experience with AMS-AFW a plus.

Competitive salary and benefits (Medical, Dental, Life & Disability insurance, 401K, Vacation/PTO, etc.).

Send your resume and salary history in confidence to:

Ms. Mary Fischer-McKee
The Wood Insurance Group-IF
1430 E. Missouri Ave. Suite 225
Phoenix, AZ 85014
(602) 230-8200 fax: (602) 230-2148
e-mail: [email protected]

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